| Available routes | Both repairs and new installations are offered for gates and garage doors. | Ask whether repair was considered and why replacement is recommended. |
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| Fault-finding | Discuss motor, remote, power, sensor and mechanical symptoms with the owners. | Request the diagnosis behind the proposed equipment change. |
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| Relevant credentials | Check Featherbleu’s listing on CENTURION’s MyInstaller platform. | Verify training for the system being assessed or proposed. |
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| Quote detail | Discuss the equipment, labour and property work needed for your situation. | Compare itemised scope and exclusions, rather than the headline total alone. |
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| Maintenance | Servicing and preventative maintenance are part of the service offering. | Ask which components need attention and what future visits may cost. |
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| Warranty and support | Confirm the applicable product and workmanship terms for your quoted job. | Ask for written terms, exclusions and the contact for any claim. |
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